Store policies

ChristmasWall is operated by DQ Brands. Contact: support@christmaswall.store. We reply within 24 hours, Monday to Saturday.

Shipping

We ship to the 48 contiguous United States from a US warehouse.
Orders are processed in 1 to 2 business days. Delivery usually takes 3 to 7 business days after that, so most orders arrive 4 to 8 business days after you order.
Shipping is free. You get a tracking number by email when your order ships.
Order by December 12 for delivery before Christmas.

Returns & refunds

30-day money-back guarantee from the day you receive your order.
Damaged or faulty? Email us a photo or short video. We send a replacement or a full refund, and you don't have to send it back.
Changed your mind? Email us within 30 days. We reply with the return address. The item must be unused and in its original box, and return shipping is paid by you. We refund as soon as the return is delivered.
Refunds go back to the original card within 5 to 10 business days after approval.

Privacy

We collect your name, email, phone and shipping address only to process and deliver your order and to contact you about it. If you join our email list, we use your email to send occasional offers, and you can unsubscribe anytime. Card payments are handled by Bold; we never see or store your card number. We share your shipping details only with our fulfillment and shipping partners. We use the TikTok pixel to measure our ads. We do not sell your data. Email us to request a copy or deletion of your data.

Terms

By placing an order you agree to these policies. Prices are in US dollars. Your card statement will show DQ Brands. Lifestyle photos are illustrative; the projected picture depends on the room's light and the wall.